{"PN list":"Unclear repair charges|Lack of detailed billing","PP list":"Appealing initial price|Easy access to attractions|Room amenities almost met expectations|Cleanliness appreciated","location rate":"8","neg":"Communication regarding damage charges left us feeling frustrated and confused.","neg tag list":"poor management communication","nights count":"1 night","pos":"The initial price was appealing, making it a good option for a stopover. The location offered easy access to nearby attractions, enhancing our overall experience.","pos tag list":"attractive rate|convenient location","rating":"5","room name":"Deluxe King Room","room rate":"6","service rate":"4","title":"great location but poor communication with management","traveller type":"Couple"}

{"dining rate":"5","location rate":"7","neg tag list":"offensive pet odors","nights count":"1 night","pos tag list":"comfortable beds|good breakfast","rating":"7","review":"Nice dog walking area; rooms had leftover dog food from prior guests.","room name":"Queen Room With Two Queen Beds","room rate":"6","service rate":"8","traveller type":"Family with children"}

Very helpful and active staff for that reservation, and nicely decorated room with freshly laundered sheets and bath and jetted tub. Exceptionally nice and unbeatable location to a performing arts theater.

The breakfast here has a variety of delicious options, and the room was spacious, new, with cozy beds, a luxurious jetted tub, and a stunning view.

The hotel offers a nice and unbeatable location in a safe area. They have Mobility Access rooms with jetted tubs. The sheets are freshly laundered, showing they care about everyone.

Rooms here come with a jetted tub which is perfect for a relaxing bath 🛁. They also offer a great view. The location is favorable and exceptional, just a 20-minute walk from the center.

The staff here were so friendly and polite when I made a reservation, it made me really happy 😊. The property itself was fantastic, I had a great stay.

The food here is great! The staff is really friendly and quick to help all guests. 😊

The staff was super friendly and extremely polite during check-in. The pet-friendly room had a delightful view of the mountain. The hot breakfast was fresh and good, comparable to a 3-star level.

Luxurious room with a relaxing jetted tub, cozy beds, and a beautiful view. 🛁

Cool building and rooms with a fancy jetted tub! 🛁

The room itself was pet-friendly and newly renovated with comfortable beds and had essentials I needed. The location was magnificent - short walk to Wytheville.

The staff are super friendly and outstandingly accommodating. the setting is favorable, close to dining options and several restaurants. - the rooms are pet-friendly, newly remodeled, and offer beautiful views of the mountains.

Great breakfast options available and rooms feature jetted tubs for a comfortable stay.

The staff is super friendly and extremely polite. Good and absolutely perfect location, close to a bar & restaurant. Outstanding food in nearby restaurants like Shoney's. Pet-friendly and recently renovated rooms with a great view. Freshly made and nice hot selection for breakfast.